top of page

Privacy Policy

Privacy Policy for Brickhill Property Management Ltd

Last Updated: 27/07/2026

Introduction

Brickhill Property Management Ltd ("we", "us", "our", or "the Company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, use our services, or otherwise interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

2. Who We Are

Brickhill Property Management Ltd

Registered Office: 10 New Road, Leighton Buzzard, LU7 2LX

Company Number: 16582500

Email: info@brickhillpm.com

Telephone: 07516206229

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details above.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

Information You Provide Directly

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Property ownership details

  • Tenancy-related information

  • Correspondence and enquiries

  • Information submitted through website forms

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Pages visited and time spent on our website

Information Received From Third Parties

We may receive information from:

  • Property owners and landlords

  • Managing agents

  • Contractors and service providers

  • Local authorities

  • Professional advisers

  • Regulatory bodies

4. How We Use Your Personal Data

We use personal data for the following purposes:

  • Managing and administering properties

  • Responding to enquiries and requests

  • Providing our property management services

  • Communicating with property owners, tenants, residents, contractors, and suppliers

  • Arranging maintenance and repairs

  • Managing service charges and accounts

  • Complying with legal and regulatory obligations

  • Improving our website and services

  • Preventing fraud and protecting our legitimate business interests

5. Lawful Bases for Processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract

  • Compliance with a legal obligation

  • Legitimate interests pursued by Brickhill Property Management Ltd

  • Consent, where required

  • Protection of vital interests where applicable

6. Sharing Your Information

We may share your personal data with:

  • Contractors and maintenance providers

  • Utility companies and service providers

  • Professional advisers including solicitors, accountants, and insurers

  • Regulatory authorities and government bodies

  • IT service providers and website hosting providers

  • Property owners, residents' management companies, and managing agents where necessary

We will only share personal data where there is a lawful basis to do so.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, tax, and regulatory requirements.

Retention periods vary depending on the type of information and the purpose for which it is processed.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure.

9. International Transfers

We generally store and process personal data within the United Kingdom.

Where personal data is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Your Rights

Under data protection law, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request erasure of your personal data

  • Restrict processing of your personal data

  • Object to processing

  • Request data portability

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

11. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.

13. Complaints

If you are concerned about how we handle your personal data, please contact us first so that we can attempt to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Website: www.ico.org.uk

Telephone: 0303 123 1113

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you.

We recommend checking this page periodically to stay informed about how we protect your personal data.

15. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact:

Brickhill Property Management Ltd

Address: 10 New Road, Leighton Buzzard, LU7 2LX

Email: info@brickhillpm.com

Telephone: 07516206229

bottom of page